Need help with Service Scheduler AI? We're here for you. Below are quick answers to common questions and the best ways to reach us.
Getting Started
- Connect your calendar: Visit Settings → Google Calendar to link your account so bookings sync automatically.
- Set availability: Use the Availability tab to define the days and hours clients can book.
- Add your Twilio & Stripe keys: Configure SMS and payments under Settings to enable text-based booking and deposits.
Common Issues
- Calendar not syncing? Disconnect and reconnect Google Calendar from Settings, then use “Resync calendar” on the dashboard.
- Not receiving SMS? Confirm your Twilio number is in E.164 format and your account has messaging credits.
- Double-booking? Ensure external calendar events are included — resync to refresh busy times.
Data & Privacy
You can reset all app data or permanently delete your account at any time from Settings. See our Privacy Policy for full details.
Contact Us
For account, billing, or technical support, email support@schedulerai.app and we'll respond within 1–2 business days.